Tabaji Privacy Policy — Your Data Is Our Responsibility

Tabaji only collects information from you that is necessary for the proper operation of the platform. At the time of registration, we collect your name, mobile number, email address, and date of birth. Information from your national identity card or other valid identification documents may be requested for account verification. For financial transactions, your mobile banking number and transaction history are stored. Additionally, when you use our platform, your device type, IP address, browser information, and usage patterns are automatically recorded. This technical information is used to improve our service quality and ensure security.

The information collected is primarily used to manage your account, process transactions, and provide customer support. By analyzing your betting history and preferences, we present you with more relevant content and offers. Your login and transaction information is monitored to ensure platform security and prevent fraud. Information may also be used to meet legal obligations and satisfy the requirements of regulatory bodies. We use your contact information to send you important updates, promotional messages, or service-related notifications, though you may request to stop receiving these messages at any time.

Tabaji never sells your personal information to third parties or shares it for advertising purposes. However, necessary transaction information is shared with our authorized mobile banking partners for payment processing. We are required to provide information to law enforcement agencies or regulatory authorities when requested through a legal order. Our technology service provider partners operate under strict confidentiality agreements and are not permitted to use your information for their own purposes. In the event of a change in company ownership or a merger, users will be notified in advance and the protection of their data will be guaranteed.

To protect your data, tabaji uses industry-standard encryption technology, including SSL/TLS protocols. Our servers and databases undergo regular security audits and the latest security patches are applied. Two-Factor Authentication is available to prevent unauthorized access to your account. Our internal staff only have access to the information necessary for their specific role, and all access is logged. In the event of a security breach, we will promptly notify the affected users and take the necessary steps.

Cookies are used to enhance your experience on the tabaji platform. Essential cookies are used to maintain login sessions and ensure security — these cannot be disabled. Analytical cookies help us understand how users interact with the platform, which allows us to improve our service quality. You can manage or disable optional cookies through your browser settings, though some features may become limited as a result. We do not use any third-party advertising tracking cookies, and your browsing behavior is never shared with external advertisers.

As a tabaji user, you have several important rights over your own information. You may request a copy of the information we hold about you at any time. You also have the right to request corrections to any inaccurate or outdated information, and we will update it within a reasonable timeframe. In certain circumstances you may request that your information be deleted, though some data may need to be retained for a specified period due to legal obligations. You may opt out of promotional communications at any time and we will honor that request. To exercise these rights, please contact our support team or FAQ View page.

We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, financial transaction records are retained for the period required under applicable laws in Bangladesh. Some information may need to be kept for an extended period for fraud prevention and legal protection purposes. Once the designated retention period has ended, data is securely deleted or anonymized. If you request that specific information be deleted, we will action it as quickly as possible in accordance with our legal obligations.

Tabaji reserves the right to update this privacy policy as needed, and the date of any changes will always be noted at the top of the page. For significant changes, we will notify you in advance via your registered email or through the platform. Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend that you visit this page regularly and stay up to date with the latest policy. If you have any questions or concerns, please contact our support team — we are always ready to help.